1. Introduction

Solramari (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the terms described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

Information you provide directly, such as:

• Name
• Email address
• Phone number
• Shipping and billing address

Order Information

Details related to your purchase, including:

• Products ordered
• Payment method (processed securely by third‑party providers)
• Transaction details

Technical Information

Automatically collected data, such as:

• IP address
• Browser type
• Device information
• Cookies and browsing behavior

3. How We Use Your Information

We use your information to provide a smooth and personalized experience, including:

• Processing and fulfilling your orders
• Sending order confirmations and updates
• Responding to inquiries and customer support requests
• Improving website performance and user experience
• Sending newsletters or promotions (only with your consent)
• Ensuring website security and fraud prevention

4. How We Share Your Information

We do not sell your personal information.

We may share your data only with trusted third parties who help us operate our business, such as:

• Payment processors
• Shipping and logistics partners
• Email service providers
• Website analytics tools

These partners are required to protect your information and use it only for the services they provide.

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze website traffic, and improve our services.

You may disable cookies through your browser settings, but some features of the website may not function properly.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. While no system is completely secure, we work with reputable service providers and follow industry‑standard practices to safeguard your data.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your data
• Opt out of marketing communications
• Withdraw consent at any time

To exercise these rights, please contact us at support@solramari.com.

8. Data Retention

We retain your information only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Maintain business records

9. Third‑Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: